Highlights from Recent Engagements
Rebuilding Engagement & Trust in Leading Global Travel Platform
Stabilised leadership and team performance post‑restructure, guiding managers through high‑emotion change following Booking.com's Fit-for-Future programme.
Led fair and evidence‑based performance calibration across business areas, ensuring consistency and risk‑managed outcomes.
Translated low engagement results into targeted 2026 action plans, rebuilding trust, clarity and psychological safety.
Strategic People Enablement for London Law Firm
Delivered legally compliant, disruption‑free TUPE transfer with 0% post‑transfer disputes.
Re‑engineered HR processes, reducing administrative time by 35% and improving operational resolution speed by 20%.
Launched a new PDR system with 100% colleague training, increasing completion rates by 30%.
Strategic OD & Talent Design For Top Multi-line Insurance Group
Partnered with 10 senior leaders across a 650‑employee function to deliver a people agenda aligned with business strategy.
Mobilised Pulse Survey insights into measurable engagement, well-being and culture improvements.
Led Organisation Design (OD), talent planning and career pathway initiatives to strengthen capability and continuous improvement.
Precision-Led TUPE Delivery For Pension Administration Services
Led the UK HR function for 1,200 employees, partnering strategically across Benefits, Investments, Retirement and Support.
Directed TUPE harmonisation, analysing T&Cs and supporting employees through face‑to‑face consultations.
Advocated people analytics, enabling data‑driven decision‑making and knowledge sharing across the global HR community.
Transition Without Disruption in Charitable Housing Provision
Directed HR delivery for strategic disposals including complex TUPE transfers and workforce planning.
Built leadership capability through succession planning and talent initiatives across multiple functions.
Created an AI‑driven reporting process that reduced reporting time by two‑thirds and improved data insight quality.
Transforming Ways of Working in Higher Education
Provided strategic HR support to the university’s largest faculty and major cross‑institution programmes.
Led New Ways of Working initiatives covering wellbeing, DEI, culture and post‑pandemic working practices.
Delivered leadership coaching and training workshops on difficult conversations and performance culture.